Privacy Policy

1. Introduction

fb774 is committed to protecting the privacy and personal data of all players and visitors who use the fb774 Casino platform. We understand that trust is the foundation of any relationship between a player and an online gaming platform, and we take our data protection obligations seriously.

This Privacy Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. It applies to all personal data collected through the fb774 website, mobile interface, and any related services.

This Privacy Policy should be read alongside our Terms & Conditions, which govern your use of the fb774 platform. Capitalized terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.

We may update this Privacy Policy from time to time. The date of the most recent revision is shown at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your data.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, fb774 acts as the Personal Information Controller in respect of the personal data collected through the fb774 platform. This means that fb774 determines the purposes and means by which your personal data is processed.

fb774 operates within the regulatory framework of the Philippines and processes personal data in compliance with applicable Philippine law, including the Data Privacy Act of 2012 and the regulations of PAGCOR (Philippine Amusement and Gaming Corporation).

If you have any questions or concerns about how fb774 processes your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Privacy Policy.

3. Personal Data We Collect

fb774 collects the following categories of personal data from players and platform visitors:

3.1 Registration & Identity Data

• Full legal name as it appears on your government-issued ID;
• Date of birth (used to verify that you are at least 21 years of age);
• Residential address, including barangay, city/municipality, province, and postal code;
• Email address and mobile phone number;
• Username and encrypted password.

3.2 Identity Verification (KYC) Data

• Copies of government-issued identification documents (e.g., PhilSys ID, passport, driver's license, UMID card, SSS ID, Voter's ID);
• Proof of address documents (e.g., utility bills, bank statements);
• Selfie or facial image submitted for identity verification purposes;
• Source of funds documentation where required by anti-money laundering regulations.

3.3 Financial & Transaction Data

• GCash or PayMaya account details (mobile number associated with the account);
• Bank account details for bank transfer transactions (account name, account number, bank name);
• Debit card details where applicable (card number is not stored in full — only the last four digits and card type are retained);
• Deposit and withdrawal history, transaction amounts, and timestamps;
• Wagering history, game session data, and account balance information.

3.4 Technical & Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Pages visited, features used, and time spent on the platform;
• Login timestamps and session duration;
• Referral source and marketing attribution data.

3.5 Communications Data

• Records of communications between you and fb774 support, including live chat transcripts and email correspondence;
• Feedback, complaints, and dispute records.

4. How We Collect Your Data

fb774 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion;
• Automatically — through cookies, web beacons, and similar tracking technologies when you visit or use the fb774 platform (see Section 10 for details);
• From third-party service providers — including payment processors (GCash, PayMaya, banks), identity verification providers, and fraud detection services, who may share data with us as part of their service delivery;
• From regulatory authorities — where required by law, fb774 may receive information from PAGCOR or other Philippine regulatory bodies in connection with compliance obligations.

5. How We Use Your Personal Data

fb774 uses your personal data for the following purposes:

6. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, fb774 processes your personal data on the following legal bases:

• Contractual necessity — processing required to register your account, process transactions, and deliver the services you have requested;
• Legal obligation — processing required to comply with PAGCOR regulations, anti-money laundering laws, and other applicable Philippine legal requirements;
• Legitimate interests — processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights;
• Consent — processing for marketing communications and non-essential cookies, where you have given your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing & Disclosure

fb774 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors — GCash, PayMaya, and Philippine banks, to process your deposits and withdrawals;
• KYC and identity verification providers — third-party services that assist with document verification and fraud detection;
• IT and platform service providers — hosting, cloud infrastructure, and software providers who process data on our behalf under strict data processing agreements;
• Regulatory authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where disclosure is required by law;
• Legal and professional advisors — lawyers, auditors, and compliance consultants, where necessary to protect fb774's legal rights or comply with legal obligations;
• Law enforcement — where fb774 is required by a valid court order or legal process to disclose personal data.

8. Data Retention

fb774 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and registration data — retained for the duration of your account and for a minimum of five (5) years after account closure, in accordance with PAGCOR and AMLC record-keeping requirements;
• KYC and identity verification documents — retained for a minimum of five (5) years after the end of the business relationship, as required by the Anti-Money Laundering Act;
• Transaction and financial records — retained for a minimum of five (5) years from the date of each transaction;
• Customer support communications — retained for three (3) years from the date of the communication;
• Technical and usage data — retained for up to twelve (12) months from collection, unless required for longer for security or compliance purposes.

When personal data is no longer required, fb774 will securely delete or anonymize it in accordance with our internal data disposal procedures.

9. Data Security

fb774 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the fb774 platform;
• Encryption of sensitive data at rest, including passwords (stored as salted hashes) and financial account details;
• Access controls ensuring that only authorized fb774 personnel can access personal data, on a strict need-to-know basis;
• Regular security assessments and penetration testing of the fb774 platform;
• Two-factor authentication (2FA) available to all registered players for additional account security;
• Incident response procedures to detect, report, and address personal data breaches in accordance with NPC notification requirements.

10. Cookies & Tracking Technologies

fb774 uses cookies and similar tracking technologies to enhance your experience on the platform, remember your preferences, and analyze how the platform is used. The following types of cookies are used:

• Strictly necessary cookies — essential for the platform to function correctly, including session management and security features. These cannot be disabled;
• Functional cookies — used to remember your preferences, such as language settings and display options;
• Analytics cookies — used to collect anonymized data about how players use the fb774 platform, helping us improve performance and user experience;
• Marketing cookies — used to deliver relevant promotional content to you, based on your activity on the platform. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the fb774 platform. For more information on managing cookies in your browser, refer to your browser's help documentation.

11. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by fb774:

• Right to be informed — the right to know what personal data fb774 collects about you and how it is used;
• Right of access — the right to request a copy of the personal data fb774 holds about you;
• Right to rectification — the right to request correction of inaccurate or incomplete personal data;
• Right to erasure — the right to request deletion of your personal data, subject to fb774's legal retention obligations;
• Right to object — the right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability — the right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint — the right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact fb774's Data Protection Officer using the contact details in Section 15. We will respond to all verified data subject requests within fifteen (15) business days, in accordance with NPC guidelines.

12. Minors & Age Restriction

If you are a parent or guardian and believe that a minor has registered on the fb774 platform, please contact our support team immediately via live chat so that we can take appropriate action.

13. International Data Transfers

fb774 primarily processes and stores personal data within the Philippines. In some cases, personal data may be transferred to and processed by service providers located outside the Philippines — for example, cloud infrastructure providers or software platforms with servers in other countries.

Where such transfers occur, fb774 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to handle your data in accordance with standards equivalent to those required by the Philippine Data Privacy Act of 2012.

By using the fb774 platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Privacy Policy, subject to the safeguards described above.

14. Changes to This Privacy Policy

fb774 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or an in-platform notification prior to the changes taking effect.

The revised Privacy Policy will be published on this page with an updated "Last Updated" date. Your continued use of the fb774 platform following the publication of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with any amendment, you must cease using the platform and may request account closure by contacting fb774 support.

15. Contact Our Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by fb774, please contact our Data Protection Officer:

We aim to respond to all data privacy inquiries within fifteen (15) Philippine business days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.